Login and Password

• Do I have a Loop account ?
• How do I login and logout of my Loop account?
• What about my Password ?
• I can't login !

Account Settings

• Where can I find my account settings?
• How can I change my name in my account?
• How do I permanently delete my account?
• What is primary email?
• How do I change my primary email?
• How do I remove my primary or secondary email?

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Privacy

• Where are my privacy settings?
• What is a private profile?
• What is a public profile?
• What is considered public information?
• Who can follow my research activity?
• What happens to content that I remove from Loop?

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Publications and co-authors

• Why should I add all the names I’ve authored with to my profile?
• How do I add authoring names to my profile?
• I’ve found a duplicate publication!
• How do I reject a publication ?
• What happens when I confirm a publication?
• Why are some of my publications automatically listed on my Loop profile?

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Notifications

• When and why would I receive notifications?
• If I un-follow someone, will they be notified?
• Can I turn off red alert notifications?
• I am not receiving email notifications
• Where can I find my red alert notifications?
• How can I see a full list of all my notifications?

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Connecting

• Are researchers notified that I’m following their research activity?
• How do I follow or un-follow another researcher?
• Why should I follow researchers?
• What happens when I remove a "People You May Know" suggestion?
• What is "People You May Know" and where can I find it?
• Invite people via email

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Discovery Page

• How do I get to my Discovery Page ?
• What is the logic behind the content being displayed in my Discovery Page?
• Why are some feeds triggered automatically on my behalf?
• What is network activity?
• Why am I automatically following some journals?

Sharing

• What is a status update?
• How do I update my status?
• How do I share my Loop profile?
• Where can public content be shared?
• How do I share a public Loop profile?
• What happens when I share public content on external websites?

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Profile

• What is my education?
• Why is it important to add professional information to my profile?
• Why do we ask for demographic information at Loop registration?
• How do I add/edit my Affiliation/Employer information?
• How do I add/edit my expertise?
• What is my profile?

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