What about my Password ?

To change your password:

  1. Login to your account
  2. Click on your profile picture on the top right corner of your homepage
  3. Click on Settings & Privacy


  1. Click on Password on the left side menu
  2. Enter your current password in "Current Password"
  3. Enter the new password in "New Password" and "Confirm New Password"  
  4. Click on the Update button for the new Password to take effect.


For security reasons, we recommend that you to change your password on a regular basis and to avoid reusing old passwords.

For a strong password, use a mixture of numbers, letters and symbols and never share your password via email.

We will never ask you for your password.

If you forgot your password, please follow the steps below to set a new one:

  1. Go to the Loop homepage and click on the Login button
    2. Click on 'Forgot Password?' on the login page
    3. Type your email address in the "Email" field
    4. Fill in the security check field with the characters provided
    5. Click on Reset Password
    6. You will receive an email with the instructions on how to reset your password.