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I can't accept the invitation to join an Editorial Board. What can I do?

You have been invited to join the Editorial Board of one of the Frontiers journals, but you cannot accept the invitation because:

  1. You are already registered in Frontiers or Loop and the invitation was sent to a different email than the one you have used to create your account 
    • Should it be the case, the solution is to add the email that was used for the invitation to your account as a secondary email and, then, accept the invitation.

  2. You created a Loop account while accepting the invitation, but the invitation remains pending.
    • Return to the invitation and click on the 'accept' link newly.

In case the issue persists, please contact our application support team.